Shipping policy

Shipping Policy

Falcon96
Last Updated: 01/01/2023

Thank you for shopping with Falcon96. Below you’ll find everything you need to know about our shipping process.

1. Order Processing

  • Orders are processed within 1–3 business days (excluding weekends and holidays).

  • During high-demand periods (drops, sales, holidays), processing may take longer.

  • Once your order is shipped, you will receive a confirmation email with tracking information.

Falcon96 is not responsible for delays caused by payment verification or incorrect shipping details provided by the customer.

2. Shipping Rates & Delivery Times

Domestic Shipping ([Your Country])

  • Standard Shipping: 3–7 business days

  • Express Shipping: 1–3 business days

  • Shipping cost: Calculated at checkout / Free over [55]

International Shipping

  • Estimated delivery: 7–21 business days

  • Shipping costs vary by destination.

  • Customers are responsible for customs duties, taxes, or import fees.

Please note: Delivery times are estimates and not guaranteed.

3. Tracking Your Order

Once your order ships, you will receive a tracking number via email.
Please allow 24–48 hours for tracking updates to appear.

4. Incorrect Address

It is the customer’s responsibility to provide accurate shipping information.

If:

  • An incorrect address is provided

  • A package is returned to us due to failed delivery

Additional shipping charges may apply for reshipment.

5. Lost or Stolen Packages

Falcon96 is not responsible for lost or stolen packages confirmed as delivered by the carrier.

If you believe your package is lost:

  • Contact the shipping carrier first

  • Then email us at [wzone1313@gmail.com] for assistance

6. Damaged Items

If your order arrives damaged:

  • Contact us within 48 hours of delivery

  • Include photos of the item and packaging

  • We will review and provide a resolution

7. Shipping Delays

We are not responsible for delays caused by:

  • Carrier issues

  • Customs processing

  • Weather conditions

  • Holidays

  • High-volume periods

8. Order Changes & Cancellations

Orders cannot be modified or canceled once they have been processed or shipped.

If you need assistance, contact us immediately at:
wzone1313@gmail.com